Orders are usually processed and dispatched within 24 hours unless there are extenuating circumstances where this time may be slightly longer. Depending on your location, delivery will take between 2-4 business days within Australia and 7-10 business days internationally.
It will cost $9.95 to ship your order if it is less than $100. Orders over $100 do not incur a delivery fee.
After your order has been dispatched, you will receive an email with all the tracking details. Majority of our online orders are dispatched using Australia Post and you can track the parcel on their website www.auspost.com.au.
To ensure we are offering the best customer service experience, we are upgrading our international shipping process. Therefore we are only offering international shipping to New Zealand, USA, UK and Canada.
If your order hasn't yet been shipped, we may be able to amend the delivery address. Please get in contact with our customer service team as soon as possible to let them know the issue. Please ensure you have the order number included in your message.
The parcel will be left in a secure location if possible. If there is nowhere secure enough to leave the parcel, the delivery driver will leave a card and you will need to contact Australia Post to organise another delivery.
Yes, we can deliver to PO Boxes.
Please contact our Customer Service Team at firstname.lastname@example.org.
When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges are not collected beforehand and are typically due once the shipped goods arrive at the country of destination. Charges vary in each country.
You are responsible for ensuring to comply with laws and regulations of the country of destination. SAVSANT does not have any responsibility on these additional charges that may apply.
Please refer to the government department for your country.
Products classified as Dangerous Goods are at risk of being rejected by certain countries. Aerosols for example, cannot go via Air internationally.
This item has Free Domestic Shipping applied to it. This means that if you order this item, all items in your cart will be shipped for free within Australia.
Yes, it is $15.00 for Australia.
If for some reason you do not wish to keep a product ordered from this website you may return new and unused items within 14 days of the date of receipt. We will refund the purchase cost of the product(s) minus shipping and handling changes. Items must be returned in their original condition and packaging; no refund can be made for products that have been used. If you are returning Aerosols or flammable Liquids please contact us first to discuss as they cannot be sent via Australia Post.
A pure essential oil is 100% true to the plant from which it is sourced . It is a pure plant extract; a volatile liquid taken from a single botanical source mostly extracted by steam distillation. A fragrant oil is made by blending synthetic chemical compounds in a laboratory in an endeavor to duplicate the scent of the flower not of the pure essential oil. The end result is an oil which is not recognized or used by those seeking to practice the principles of Aromatherapy.
Essential oils are highly concentrated liquids and very potent and are therefore not recommended to be used directly on the skin. Cold pressed oils are the natural carriers for pure essential oils and can be massaged into the skin in the correct dosage.
Certain oils are not recommended for use during the full term of pregnancy, especially the herbs. A reputable company will outline such warnings on their packaging. There are however certain oils such as Lavender, Roman Chamomile and Mandarin which can provide emotional centering and comfort to the mind and body during this time. Above all make sure you choose a TGA listed oil from a reputable company to ensure its quality before use.
Pure essential oils should not be ingested unless prescribed by a healthcare practitioner because ingestion if administered incorrectly may carry health risks. Whereas when properly diluted in carrier oil or inhaled via a vaporiser and used with some level of knowledge, pure essential oils are safe, pleasurable and above all therapeutic and can greatly enhance a healthy lifestyle.